- Indian City: Bangalore
- Address Map: koramangala
- The Job Opening is Published By: Placement Agency HR Executive
- Postal Code: 560030
- State: Karnataka
- Job Profile: Customer Service Executives
- Key Skills Required for this Job Profile: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
- This Ad is Meant For-: India
- Contact Numbers: 9538646564
- Expires: This ad has expired
Customer Support service Executive Job Openings in Bangalore (Hiring is done by: Placement Agency HR Executive)
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
Customer Service Representative Skills and and Job Qualifications:
12th pass and above, proficient in regional languages, willing to work in day shift.
Customer Service Representative Job Duties:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
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