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Customer Service Executives Job Openings in Bangalore for BPO call center vacancies

Item Details:

  • Indian City: Bangalore
  • Address Map: koramangala
  • The Job Opening is Published By: Placement Agency HR Executive
  • Postal Code: 560030
  • State: Karnataka
  • Job Profile: Customer Service Executives
  • Key Skills Required for this Job Profile: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
  • This Ad is Meant For-: India
  • Contact Numbers: 9538646564
  • Expires: This ad has expired

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  • Item listed by: on December 30, 2015

    Item Description:

    Customer Support service Executive Job Openings in Bangalore (Hiring is done by: Placement Agency HR Executive)

    Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

     

    Customer Service Representative Skills and and Job Qualifications:

    12th pass and above, proficient in regional languages, willing to work in day shift.

    Customer Service Representative Job Duties:

    • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    • Prepares product or service reports by collecting and analyzing customer information.
    • Contributes to team effort by accomplishing related results as needed.

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    Listing ID: 3556277c47a065a

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